Frequently Asked Questions
Everything you need to know about your Canari performance gear.
How should I care for my Canari cycling apparel?
To maintain the technical integrity of your gear, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach, as these can damage moisture-wicking fibers.
What is your return policy for performance wear?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. For hygiene reasons, we ask that all cycling shorts and bibs be tried on over clean undergarments.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited 2-day shipping options at checkout for athletes who need their gear ready for an upcoming event.
Do you offer a size guide for your jerseys and bibs?
Yes, a detailed size chart is available on every product page. Our gear is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials UV protected?
Many of our technical fabrics feature UPF 30+ or UPF 50+ ratings to protect you during long outdoor rides. Please check the specific product description for the UV rating of each garment.